My credit company (Oh! it's Bank of America!) is giving me a headache for the third time, charging me a fee for some credit card protection syempre pa, without my consent. As much as I want to get my problem resolved via e-mail, I just cannot. From my experience, nothing gets resolved in an e-mail/chat support. For them, resolution meant providing the call center's contact number. Kaya nga much-coveted ang posisyon na yun eh! Hehehe. I have no other option but to give them a call. So, I dialed their Customer Care number, entered my achuchuchu, waited for 10 minutes..... Got connected to a live person...yehey di ba!? NOT! He transferred me to another rep, who transferred me to another. Hay naku!
What happened was, two years ago I signed up for a Credit Report Monitoring feature (costing me US$129/year). This added feature goes hand-in-hand with a RGI Card Protection which unfortunately is not for free. It's US$49.00/year!
I'd rather starve than work in a call center....again!
Pag hindi ako kinonvert ng Nin-teen-do sa permanenteng position, lalayasan ko sila. Bah, dami ko nang nai-contribute sa kanila. Maglilinis nalang ako ng mga banyo banyo. Malaki pa kita. Hahaha.
Monday, April 2, 2007
Subscribe to:
Post Comments (Atom)
4 comments:
Marami na rin akong nababasang problema sa credit cards, yung mga hidden charges nila.
haha, ganyan pala ang mga credit card sa amerika, sa bagay mas marami kasi ang nag-fa-fraud dyan.
dami pang ibang company dyan, nahap kung saan ka maligaya.
grabe naman diyan sis, dito naman maraming discount pag credit card ang ginamit...
dito.. agawan sa client ang mga credit card... hehehe.. kanya kanyang gimik!!!! so far naman.. maayos kausap ang mga call center agent ng mga credit card dito...
Post a Comment